Privacy Policy
How we collect, use and protect your personal information.
Last updated: 30 October 2026
1. Who we are
This website, sgimportsandexports.com, is run by SG Imports and Exports Ltd, a company registered in England and Wales under company number 13915849 (“we”, “us”, “our”).
We are the controller of the personal information described in this policy.
If you have any questions about this policy or how we use your information, please contact us:
2. The information we collect
Information you give us
When you send us an enquiry through the contact forms on this website, we collect:
- your name and email address;
- your company name and subject line (if you provide them);
- the topic you select and the message you write;
- any files you choose to attach, such as specifications, photos or documents; and
- the page of our website you sent the enquiry from, and the date and time it was sent.
If you apply to be a driver
When you apply through our Become a Driver page, we collect:
- your name, email address and mobile number;
- the vehicles you drive, the days and hours you can work and how you work (for example self-employed or sole trader);
- your driving licence categories, qualifications, years of driving experience and the insurance you hold;
- the town or postcode you are based in and how far you will travel;
- any documents you choose to upload, such as your driving licence or insurance certificate, and anything you tell us in your notes.
If we accept your application, we set up a driver login for you. We then also keep the jobs we offer you, whether you accept them, when you collect and deliver them, the name of the person who signed for each delivery, any proof-of-delivery photos you add, and what each job pays.
We also hold any information you give us when you email or phone us, or when we go on to do business together.
Please don’t include sensitive information (for example about health, finances or criminal records) in your enquiry or in any files you attach.
Information collected automatically
Like all websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, the pages you request and the time of your visit. This is used to deliver the website, keep it secure and fix problems, and is kept only for a short period.
To display text in our chosen fonts, your browser loads them from Google Fonts, which means your IP address is shared with Google when you view the site.
3. Cookies and website statistics
This website does not use cookies or advertising trackers, and we do not track you across other websites.
We keep simple, anonymous statistics so we can see how the website is used – for example how many people visit each day, which pages and news stories are popular, which website or search engine sent them, the country they’re in and whether they use a phone or computer. Nothing is stored on your device to do this. Your visit is counted using a code made from your IP address and browser type combined with a random value that changes every day and is then deleted. We never store your IP address, and after a day the records can’t be linked back to you or to your other visits.
4. How and why we use your information
| What we use it for | Our lawful basis |
|---|---|
| Replying to your enquiry and providing the quote, product or service information you asked for | Taking steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us |
| Supplying products and services if you become a customer | Performance of a contract |
| Reviewing a driver application, checking your licence and insurance, and contacting you about it | Taking steps at your request before entering into a contract |
| Offering you jobs, keeping records of the jobs you do and proof of delivery, and paying you, if you become one of our drivers | Performance of a contract, and our legitimate interest in showing our customers their goods were delivered |
| Keeping business and accounting records | Legal obligation |
| Keeping the website secure and working properly | Our legitimate interest in running a safe, reliable website |
| Anonymous visitor statistics (see section 3) | Our legitimate interest in understanding how our website is used so we can improve it |
We will not sell your information or use it for marketing without your permission. We do not use it for automated decision-making or profiling.
5. Who we share it with
We use a small number of trusted service providers who handle information on our behalf and only as we instruct:
| Provider | What they do | Where |
|---|---|---|
| Supabase | Securely stores enquiries and driver applications sent through our website, including any attached files, driver jobs and proof-of-delivery photos, and our anonymous website statistics | United Kingdom (London) |
| Resend | Delivers the email alerts that tell us a new enquiry or driver application has arrived, with any attached files, and the emails we send to drivers about jobs | United States |
| Microsoft 365 | Our business email | United Kingdom |
| Vercel | Hosts this website | Global network, including the United States |
| Google Fonts | Provides the fonts used on this website | United States |
We may also share information if the law requires it, or with professional advisers such as our accountants or lawyers.
International transfers
Where a provider processes information outside the UK, we make sure it is protected by appropriate safeguards, such as the UK Government’s adequacy regulations (including the UK–US Data Bridge) or the International Data Transfer Agreement / Addendum to the EU Standard Contractual Clauses.
6. How long we keep it
- Enquiries, including any files attached to them, are kept for up to 24 months after our last contact with you, and then deleted, unless you become a customer.
- Driver applications, including any documents uploaded with them, are kept for up to 12 months and then deleted, unless you become one of our drivers.
- Driver records, including jobs, proof of delivery and payments, are kept while you drive for us and then for up to 6 years, as required for tax and accounting purposes and to deal with any delivery queries.
- Customer records are kept for as long as we work together and then for up to 6 years, as required for tax and accounting purposes.
- Website technical logs are kept for a short period by our hosting provider.
7. Keeping it secure
Our website uses an encrypted (HTTPS) connection. Enquiries, driver applications and attached files are stored in a secured database and private file storage that website visitors cannot read, and access is limited to people who need it to respond to you.
8. Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information;
- ask us to restrict or stop using your information, or object to how we use it;
- ask for your information to be transferred to another organisation.
To use any of these rights, contact us using the details above. We will respond within one month and there is normally no charge.
If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
9. Links to other websites
Our Latest News pages link to articles on other websites, such as GOV.UK and trade publications. We are not responsible for how those websites handle your information, so please read their privacy policies.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.